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There is a question I love to ask as well as answer. Professionally and otherwise. “When you want people to talk about your product/service/message, will you make a platform of your own or you’ll try to leverage the existing platforms?”
Well, my answer is quite simple. If you have a really big idea, and you [...]
It’s quite obvious that most of the companies would like to reap rewards from the social media revolution. But at the same time, they are quite skeptical about the social media conversations going out of their control.
The latest news is ESPN Digital Media publishing their guidelines on social networking. It has already became [...]
What is it like buying a gift card for the face-value and had to pay extra for the handling? Check this blog post on Church of the Customer Blog.
The interesting part is, the business owner herself has posted a comment clarifying the issues.
Are [...]
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