So, that happened. My blog has found it’s new home in znetindia servers. This is the second time I am moving this blog. I first had it with nettigritty, who had these servers made out of gold and platinum, and still believe in creating web hosting packages for 10MB (OMG! this is 2009!), turned out to be interested more in changing offices than giving any customer service. So I moved to this incredibly cheap, half the time offline (I found it out later), indyahozting.com. I got friendly with the owner guy, Ravi Iyer, and he gave a little better service. Then again it went bad. After trying the customer service many times, I tried calling Ravi itself, to find out that he sold the company to some other guy who only wakes up only when u have to renew some account.
By this time, I was trying a developer account with znetindia, and I was pretty happy with the performance. So, I decided to move my blog to these guys. And in November, I registered a 5 year hosting plan with a 5 yerar domain name plan with these guys. They assured me a smooth transfer if I do everything! That was okay for me. I downloaded and uploaded all my files to the news server, moved the database, everything. And then I asked them to do the domain transfer and pointing. I got back a mail within half a day saying that the domain transfer has been done. Smooth!! I started blogging again!
So, one day my hosting account with indyahozting ended, and I started seeing the account suspended page! I again raised a ticket with indyahozting and later found out that they didn’t actually move pointed the domain to my new hosting account! So all my blog posts from November is not updated in this database. I complained again, no response. I called up the company. They said they put up those “customer-care” numbers they put up on their website is not for someone like me who have a shared hosting account to call, but only for the BIG customers who has at least one ‘dedicated’ servers with them.
Now I am with this service provider who lies to their customers. And they wanted me to take a dedicated server with them! How thoughtful! Someday, I will definitely take a dedicated server with some company. But I am never going to take it with someone who is lying to their customers. What if they promise me a dedicated server and give me just a “server” which is not “dedicated”?? (Bad joke, I know)
Oh, I have registered a 5 year hosting and domain plan with them! I promise that I will not make any mistakes anymore! I will take timely backups! I will not raise anymore tickets! I hope the big boys in the customer support will let my poor blog to live quietly on their server!
I don’t know why I ended up with another terrible service provider. I could have easily registered with a service provider like lunarpages.com, who gives a very good support and also unlimited usage and bandwidth for a price less that $5 a month.
Well, now I have to say goodbye to all the posts from November. I guess that’s okay. Maybe it will inspire me to post something more interesting from now on!
